📜 Terms of Service – Family Tree Nursery (Pvt) Ltd 🌿

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Effective Date: July 29, 2025

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By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

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1️⃣ Use of the Website

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You agree to use our site only for lawful purposes. You may not use this website:

• For fraudulent transactions

• To harm, abuse, or harass others

• To interfere with the website’s operation or security

We reserve the right to suspend or terminate accounts that violate these terms.

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2️⃣ Product Information

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We strive to display all plant products as accurately as possible. However:

• Actual plant appearance may vary slightly due to natural differences 🌿

• Prices and availability are subject to change without notice

• All plants are subject to seasonal availability

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3️⃣ Order Process & Payment

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• Orders are confirmed only after full payment is received

• We reserve the right to cancel orders due to errors in pricing or stock

• All payments are processed securely through trusted third-party services (e.g., Stripe, PayPal)

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4️⃣ Shipping & Delivery

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• We ship within the United States via FedEx and USPS 📦

• Typical delivery times are 2–3 business days

• Shipping delays due to weather, courier issues, or plant availability are not guaranteed

See our full Shipping Policy for more details.

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5️⃣ Returns & Refunds

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• We accept returns within 90 days of purchase

• Plants must be returned undamaged and in original condition

• Return shipping is the customer’s responsibility unless the item arrived damaged

See our full Return & Refund Policy for more details.

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6️⃣ Intellectual Property

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All website content—including logos, product images, graphics, and text—is the property of Family Tree Nursery (Pvt) Ltd and may not be used without permission.

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7️⃣ Limitation of Liability

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We are not liable for:

• Damage to plants caused after delivery

• Customer misuse or neglect of products

• Technical issues or temporary unavailability of our website

Our liability is limited to the amount paid for the product.

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8️⃣ Changes to Terms

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We reserve the right to modify these Terms at any time. Updates will be posted on this page. Continued use of our site after changes means you accept the new terms.

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📞 Contact Us

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Have questions? We’re happy to help!
📧 info.familytreenursery@gmail.com
📞 +1 316 277 4799
📍 8424 Farley St., Overland Park, KS 66212, United States
🕒 Monday – Friday | 9:00 AM – 5:00 PM (CST)

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🌱 Thanks for shopping with Family Tree Nursery – your green space partner!